If you are dealing with a burst pipe, a flood, or mold growth, please call us right now. A local technician will be on the way immediately to stop the damage and get things back to normal.
Fast response from a local specialist
When a pipe bursts or flooding hits, it feels overwhelming. We get it. Our local team is here to take the stress off your shoulders immediately. Whether it is a late-night leak in a San Rafael home or water pooling in a Novato basement, we arrive quickly to stop the damage before it spreads. We use professional tools to find the moisture you cannot see, making sure your home is dried out completely and safely. Our goal is to handle the mess and coordinate with your insurance, so you can focus on getting back to your normal life.
The first 24 to 48 hours matter most. Water left sitting works its way into drywall, subfloor, and framing fast, which is why we treat every call from anywhere in Marin County the same way: answer now, not next week.
Getting the water out is only half the job. If the structure stays damp, mold can follow within days, so structural drying and mold remediation go hand in hand with every extraction we run, backed by insurance-ready documentation.
Professional emergency response and certified restoration for residential and commercial properties across Marin County.
Standing water has to come out before anything else can start. We pull it with truck-mounted and portable extractors sized to the job, then check what it soaked into on the way down. Water that reached subfloor and framing behaves differently than water sitting on tile, and that difference decides how the rest of the job goes.
Mold needs moisture, and it can start within a couple of days of water sitting. We contain the affected area first so spores don't travel through the rest of the house, remove what's growing, then fix the moisture source. Skipping that last part is why mold comes back in the same spot.
Drywall and framing hold water long after a floor looks dry. We use moisture meters and thermal imaging to find where it's actually sitting, place air movers and dehumidifiers to pull it out, and check readings daily until the numbers come back to where they should be.
After a storm or a fire, the first job is making the property safe and stopping further damage. We handle debris removal, board-up, and tarping, then work through the smoke, soot, and water cleanup so the structure is ready for repairs.
Getting the standing water out is the easy part. We meter the framing and subfloor and keep equipment running until the readings say dry, because moisture left behind a wall is what turns a water job into a mold job three weeks later.
Moisture readings, photos before anything comes out, and a written scope your adjuster can follow. We build it during the job, not from memory afterward.
We work in Marin full time, so a 2am call isn't dispatched from an hour away. That matters more here than in most trades, because the damage curve on standing water is steep in the first day.
We arrive at your home to evaluate the damage and explain exactly what needs to be done.
Our team immediately removes standing water to prevent further damage to your home's structure.
We set up our advanced drying equipment to target deep-set moisture in your walls and floors.
Once everything is completely dry and safe, we finish the cleanup and finalize the documentation for your insurance provider.
We work in Marin full time, and that shapes how we show up. The Ross Valley floods from the top down, so a call from Fairfax usually means San Anselmo and Ross are about to call too, and we stage for that instead of treating each one as a surprise. Mill Valley and Sausalito sit low enough that a king tide backing up a storm drain does the same damage a burst pipe does, just slower and from underneath. Older homes across San Rafael and Larkspur tend to have crawl spaces where water sits for weeks under a floor that reads completely dry from above.
The other half of this job is paperwork. Most water and mold work runs through homeowners insurance, and the claims that go smoothly are the ones documented from hour one. We do that on every job whether you ask or not, because there's no reconstructing it later.
"Had a pipe burst at 2 AM and they were at our door within the hour. The crew was calm, professional, and had the water out before sunrise. Saved our hardwood floors."— Sarah M., San Rafael
"From start to finish, the team was incredibly friendly and respectful of our home. They explained every step and even helped us move furniture. Felt like they genuinely cared."— David L., Novato
"The insurance paperwork was the part I dreaded most. They documented everything with photos and moisture readings and handled the back-and-forth with our adjuster. Total lifesaver."— Karen T., Mill Valley